FAQs

Frequently Asked Questions

Where can I find my size?

There are sizing charts to assist you in your decision on each product
page. In general our items follow US standard sizing. For an oversized
fit we recommend going up one or two sizes.

What is your return policy?

*All Sales Are Final*

Please double check your shipping address, size and color before completing your payment. Sizing charts can be found on each product page. We will not exchange apparel orders if the size does not fit you. Only orders with mistakes by our manufacturer can be exchanged. We are not responsible for replacing or refunding lost or damaged items by USPS or similar carriers

What is your shipping policy?

*FREE SHIPPING ON DOMESTIC ORDERS OVER $100*

Shipping Rates will be applied at check out. You will receive an email with a tracking number once your order has been packed and shipped. If you have not received an email with your tracking number yet that means your order is still being processed. We ship worldwide with a combination of carriers depending on your location.

How do I wash my product?

To help avoid cracking and shrinkage, we recommend machine washing on a gentle cycle of cold. Then allowing your products to air dry to help with shrinkage.

How do I get free stickers?

All orders are packed with free stickers and the possibility of something else thrown in!

If you would like free stickers without ordering anything, we will be more than happy to send you some.

Just send us a self addressed and stamped envelope to the address below...

Desert2River

25876 The Old Road #58

Valencia CA, 91381

All we ask in return is that you give us a shout out on your social media (@Desert2River), help us grow this small brand!

Wholesale Submission?

Interested in carrying Desert2River in your shop or store?

For all Wholesale Submissions, please email all information to...

Lexi@DZT2RVR.com

Additional questions?

If you have any questions concerns please feel free to email us at Lexi@DZT2RVR.com. Please allow 48-72 hours for a response.